p r o c e s s   e n g i n e e r

  Process Engineering Strategist

  Information Products Process

  eMarketing Support Process

  Online Help System Support Process

  Quality Information Products Process

NOTE: Click on images to enlarge.

Information Products Process

  Purpose: A streamlined technical-writing process for developing software documentation.

  Target Audiences: Development, Sales, Financial Institutions, End Customers, Support, Marketing, Vendors, Product Management

  Purpose: Procedures and guidelines for customers using NCR's eMarketing services.

  Target Audiences: Internal NCR departments, such as HR, IT, Legal, etc.

  Purpose: A streamlined process for applying changes to customer help systems supporting Internet Banking software.

  Target Audiences: IT Department, Help Desk, and Datacenter personnel